At Deluxens, we are committed to providing a secure, transparent, and seamless payment experience for our customers. These billing terms outline the policies related to payments, security, and troubleshooting payment issues.
Payment Security
We use Secure Sockets Layer (SSL) encryption technology to protect all transactions on our website. This ensures that sensitive information, such as payment details and personal data, remains encrypted and secure from unauthorized access.
Accepted Payment Methods
We offer multiple payment options for your convenience:
- Credit and Debit Cards: We accept Visa, MasterCard, American Express, and Discover. Debit cards with Visa or Mastercard logos are also supported.
- PayPal: Customers can complete transactions using PayPal, even without an account, by checking out as a guest.
If using a prepaid debit card, please ensure it is registered before making an online purchase.
Currency and International Fees
All purchases on Deluxens.com are processed in United States Dollars (USD) unless stated otherwise. If your payment is processed from outside the United States, your bank or card issuer may apply additional international transaction fees or currency conversion charges. Deluxens is not responsible for these fees, as they are set by your financial institution.
Troubleshooting Payment Issues
If you experience difficulties while making a payment, try the following solutions:
For Debit or Credit Card Transactions:
- Verify that all card details, including the number, expiration date, CVV, and billing address, are entered correctly.
- Ensure there are enough funds available in your account.
- Confirm with your bank that your card is authorized for online transactions and that it is not subject to spending limits or international transaction restrictions.
- Try refreshing the checkout page, logging out and back in, or using an incognito/private browser window.
- If your transaction is declined, contact your bank, as they may have automatically blocked it for security reasons.
For PayPal Transactions:
- Ensure your PayPal account does not have transaction limits or holds that could prevent payment processing.
- Check that your billing and shipping addresses match, as PayPal requires this for security purposes.
- Try switching browsers, devices, or using incognito/private browsing mode.
- If PayPal payment issues persist, consider using a credit or debit card as an alternative.
If none of these solutions resolve your issue, please contact our support team at [email protected] for further assistance.
Privacy and Security Commitment
At Deluxens, we are dedicated to maintaining the highest standards of privacy and security:
- We use SSL encryption to protect all transactions and customer data.
- Your personal details are stored securely, and we do not retain or store credit card information on our servers.
For more information on how we handle customer data, please refer to our Privacy Policy.
By making a purchase on Deluxens.com, you acknowledge and agree to these Billing Terms and Conditions.
For any inquiries or further assistance, feel free to reach out to us at [email protected].
Address: 4892 Victoria Cir, West Palm Beach, FL 33409-7839, United States
Email: [email protected]
Phone: (+1) (272) 237-2013
Work Hours: 8AM - 8:30PM
Work Days: Mon - Sat