At Deluxens, we take your privacy and the security of your personal information seriously. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website and services. By accessing or using Deluxens, you agree to the terms and practices described in this policy.

Information We Collect

  1. Personal Information: When you interact with our website, place an order, or contact our customer support, we may collect personal information such as your name, email address, shipping address, and payment details. We use this information to process your orders, communicate with you, and provide a personalized shopping experience.
  2. Usage Information: We automatically collect certain information about your device, browser, and usage patterns when you visit our website. This may include your IP address, browser type, referring/exit pages, and the dates/times of your visits. We use this information to analyze trends, administer the site, and gather demographic information to enhance our services.
  3. Cookies and Similar Technologies: We use cookies and similar technologies to track your preferences, improve your browsing experience, and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

How We Use Your Information

  1. To Provide and Improve Our Services: We use your personal information to process your orders, fulfill your requests, and provide you with an enhanced shopping experience. We may also use your information to communicate with you about your orders, promotions, and updates related to our products and services.
  2. To Protect Our Rights and Prevent Fraud: We may use your information to detect and prevent fraudulent activities, unauthorized access, and other illegal activities that may violate our Terms of Service.
  3. To Customize and Personalize Content: We may use the information we collect to tailor our website, product offerings, and marketing communications according to your interests and preferences.

Information Sharing and Disclosure

  1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These third parties are bound by confidentiality obligations and are prohibited from using your information for any other purposes.
  2. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also enforce our Terms of Service and protect the rights, property, and safety of Deluxens, our users, and the public.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

Deluxens reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the revised policy on our website or by sending an email to the address provided. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or feedback regarding our Privacy Policy or the handling of your personal information, please contact us at [email protected]. We will do our best to address your inquiries in a timely and satisfactory manner.